Bureaucracy Is A Form Of Discrimination
Institutions set rules, establish procedures or uphold systems to distribute resources and services. The creation of these procedures is the start of bureaucracy. The people who set them up have the advantage of deciding who is "eligible" to receive these resources and services and, therefore, have power. This power can be used to discriminate, include or exclude, certain groups of people.
This bureaucracy places additional hurdles in the completion of tasks or achievement of goals, such as paying additional (exorbitant) fees to open a bank account, or additional documents (sometimes impossible to obtain) to register for a course/visa/etc.
People who uphold this system are complicit in discriminatory bureaucracy. This happens when administrators defer responsibility to their authority or plead helplessness by saying, "Sorry, these are the rules." Rather than continuously evolving the system to accommodate diversity, advocate for inclusivity and ensure equity for all stakeholders, administrators remain silent. Silence means condoning discrimination.
Systems should only be created for things that repeatedly occur, not to make the administrator's life difficult or isolate the groups of people. Justice is needed in bureaucracy to ensure fair and equitable distribution of resources and services.